And can’t delete the account.

The correct steps are:

1) Start

2) ActiveSync

3) Menu -> Options

4) Select Microsoft Exchange and hit delete

Instructions for reset option for Cingular HTC 8125

Soft reset:

Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost. To perform a soft reset:

1. Use the stylus to lightly press and hold the RESET button on the left side of your device. The device restarts and displays the Today screen.

Hard reset:

1. Press and hold the Comm Manager button and Voice Command button on the device.

2. Keep the two buttons pressed, and at the same time, use the stylus to lightly press and hold the RESET button.

Download the full user guide (manual) here

Soft reset:

2. Your device restarts and displays the Home screen.

Hard Reset:

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.

1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.

2. Release the TALK/SEND, END and POWER buttons.

3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset

Hard Reset – alternate way

Instructions for reset option for Sprint HTC Snap

Soft reset:

Restart your phone when a program is not performing properly or the phone is not responding to any keypresses.

To restart the phone

1. Remove the battery.
2. Wait for three seconds, then reinsert the battery and turn on your phone.

Hard Reset:

Resetting your phone will remove all the data from its memory and restore the phone back to the factory default settings.

Note: If Encrypt files placed on storage cards is or was enabled before, then back up all files from the storage card beforeusing Clear Storage or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

WARNING! Because all your data will be deleted, it is recommended that you back up your data first before resetting your phone.

1. Pull out the battery to make sure phone is turned off.
2. Press and hold the Volume Down button, the Green Send button and the Red End button at the same time.
3. Phone will turn on – release the buttons
4. When prompted press the volume up to confirm the hard reset

Hard Reset – alternate way

If you can access the device settings, you can use Clear Storage to reset your device back to factory default settings.

1. Select Start > Device Management > Clear Storage.

Follow the on-screen instructions to reset the phone. The phone will restart after it has been reset.

Download the full user guide here…

Instructions for reset option for T-Mobile HTC Dash 3G

Soft reset:

Restart your phone when a program is not performing properly or the phone is not responding to any keypresses.

To restart the phone

1. Remove the battery.
2. Wait for three seconds, then reinsert the battery and turn on your phone.

Hard Reset:

Resetting your phone will remove all the data from its memory and restore the phone back to the factory default settings.

Note: If Encrypt files placed on storage cards is or was enabled before, then back up all files from the storage card beforeusing Clear Storage or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

WARNING! Because all your data will be deleted, it is recommended that you back up your data first before resetting your phone.

1. Pull out the battery to make sure phone is turned off.
2. Press and hold the Volume Down button, the Green Send button and the Red End button at the same time.
3. Phone will turn on – release the buttons
4. When prompted press the volume up to confirm the hard reset

Hard Reset – alternate way

If you can access the device settings, you can use Clear Storage to reset your device back to factory default settings.

1. Select Start > Device Management > Clear Storage.

Follow the on-screen instructions to reset the phone. The phone will restart after it has been reset.

Download the full user guide here…

Instructions for reset option for T-Mobile HTC Touch PRO2

Soft reset:

1. Use the stylus tip to press the RESET button at the right panel of your device.

2. Your device restarts and displays the Home screen.

Hard Reset:

If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the device is restored to its default settings—the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your device, and only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.

1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.

2. Release the TALK/SEND, END and POWER buttons.

3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset

Hard Reset – alternate way

If you can access the device settings, you can use Clear Storage to reset your device back to factory default settings.

1. Tap Start > Settings.

2. On the System tab, tap Clear Storage.

3. Enter “1234” and then tap Yes.

Download the full user guide here…