Instructions for reset option for Sprint HTC Snap

Sprint-htc-snap-s511

Soft reset:

Restart your phone when a program is not performing properly or the phone is not responding to any keypresses.

To restart the phone

  1. Remove the battery.
  2. Wait for three seconds, then reinsert the battery and turn on your phone.

WARNING! If the phone is restarted while a program is running, any unsaved work will be lost.

Hard Reset:

Resetting your phone will remove all the data from its memory and restore the phone back to the factory default settings.

Note: If Encrypt files placed on storage cards is or was enabled before, then back up all files from the storage card beforeusing Clear Storage or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

WARNING! Because all your data will be deleted, it is recommended that you back up your data first before resetting your phone.

  1. Pull out the battery to make sure phone is turned off.
  2. Press and hold the Volume Down button, the Green Send button and the Red End button at the same time.
  3. Phone will turn on – release the buttons
  4. When prompted press the volume up to confirm the hard reset

Hard Reset – alternate way

If you can access the device settings, you can use Clear Storage to reset your device back to factory default settings.

  1. Select Start > Device Management > Clear Storage.

Follow the on-screen instructions to reset the phone. The phone will restart after it has been reset.

Download the full user guide here…

Filed under: HTC • HTC Mobile Devices • Sprint Mobile Devices

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