Instructions for reset option for T-Mobile HTC Touch PRO2

Soft reset:

1. Use the stylus tip to press the RESET button at the right panel of your device.

2. Your device restarts and displays the Home screen.

Hard Reset:

If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the device is restored to its default settings—the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your device, and only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.

1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.

2. Release the TALK/SEND, END and POWER buttons.

3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset

Hard Reset – alternate way

If you can access the device settings, you can use Clear Storage to reset your device back to factory default settings.

1. Tap Start > Settings.

2. On the System tab, tap Clear Storage.

3. Enter “1234” and then tap Yes.

Download the full user guide here…

Motorola Q9c

Instructions for reset options for Sprint Motorola Q9c

Soft reset:

1. Remove the battery cover
2. Remove the battery
3. Reinsert the battery
4. Your device will boot normally

Hard reset:

To return your phone to original settings:

1. Start > System Tools > Master Reset
2. The default master reset code is 000000 (6 zeroes).

Master reset does not reset the unlock code, security code, and lifetime timer.

Or:

Without your password, you can reset your phone, but you will lose your personalized settings and all content stored in phone memory. To
perform a hard reset:

1. Press and hold the middle button (rocker) for 5 seconds while turning the phone on.

2. Then select Continue Rebooting.

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Palm Treo 800w

Instructions for reset options for Sprint Palm Treo 800w

Soft reset:

A soft reset is similar to restarting a computer. If your Treo is not responding or you have trouble synchronizing with your computer, a soft reset may help.

1. If your Treo responds to key presses, press and hold Power/End to turn off your phone.
2. If the screen display is on, press Power/End to turn off the screen.
3. Remove the battery from your Treo, and then reinsert it. The reset begins when you insert the battery back.
4. Wait for the progress bar on the Palm logo screen to fill and the Windows Mobile screen to transition to the Today screen before continuing to use your Treo. (Be patient, this may take a few minutes.)

Hard reset:

A hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software, on your Treo. Never do a hard reset without first trying a soft reset.

If possible, synchronize your device with your computer so that your device applications
and info can be restored by synchronizing again after you perform the hard reset.

1. Remove the battery from your Treo.
2. Press and hold Power/End while reinserting the battery.
3. When the Palm logo screen appears and the progress bar begins to fill, release Power/End .
   When the “Erase all data?” prompt appears, press Up to confirm the hard reset.
   Wait for the progress bar on the Palm logo screen to fill again and for the Windows Mobile screen to appear.
   Follow the onscreen instructions to align the screen before continuing to use your Treo.

Download full user guide…

Sprint Samsung ACE

Instructions for reset options for Sprint Samsung i325 ACE

Soft reset:

Resetting the device restores all the factory defaults,including the ringer types and display settings. The Contacts list, call history, scheduler, and messaging are not affected.
1. Press Start > Settings > More… > Security.
2. Select Phone Reset
3. Enter the lock code and press Done (left softkey).
4. Read the disclaimer and press OK (left softkey).

The device will restart and all current data stored on the device will be deleted. This reset process does not affect the data stored on the MicroSD card.

Hard reset:

With phone powered off:
1. Press and hold both the left and right softkeys.
2. While both softkeys are held down, press and hold until the unit powers on.
3. As the device begins to power on, release both softkeys.

Once the phone powers on, you should see an
onscreen alert message (a white screen with blue text).
If you do not see this screen, let the device power up
normally, turn it off again, and then repeat steps 2 and

5. If the reset was successful, the device displays a pop-up message stating the device is currently reformatting. This process can take several
minutes. Allow the process to finish without interruption.
6. When the device has finished resetting, follow the Windows Mobile setup instructions displayed on the screen.

Download full user guide…

Instructions for reset option for Sprint HTC Touch Diamond

Soft reset:

Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost. To perform a soft reset:

1. Pull out the stylus.
2. Remove the back cover.
3. Use the stylus to press the Reset button located at the bottom of the back side of the device. Your device restarts and displays the Home screen.

HTC Touch Diamond reset

Hard reset:
1. Pull out the stylus.
2. Remove the back cover.
3. With the device turned on, press and hold the Volume Down and Enter keys, and then press the Reset button with the stylus tip.
4. Release the RESET button, but continue pressing the Volume Down and Enter keys until you see the following message on the screen:

This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.

4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Clear Storage
You can also use Clear Storage to reset your device back to factory default settings.

1. On the Home screen, slide to the Settings tab and then tap All Settings.
2. On the System tab, tap Clear

Download full user guide…

HTC Touch PRO

Instructions for reset option for Sprint HTC Touch PRO

Soft reset:

Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost. To perform a soft reset:

1. Pull out the stylus.

2. Use the stylus tip to press the RESET button located at the bottom of the device.

3. Your device restarts and displays the Home screen.

Hard reset:
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:

This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.

4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Clear Storage
You can also use Clear Storage to reset your device back to factory default settings.

1. On the Home screen, slide to the Settings tab and then tap All Settings.
2. On the System tab, tap Clear

Download full user guide…

Samsung SCH-i760

Instructions for reset options for Verizon Wireless Samsung SCH-i760

Soft reset:

The Reset button allows you to quickly turn off the phone in the event of a program or application error. In this case your i760 would appear to “freeze” and become unresponsive.

1. Slide open the i760 and expose the QWERTY keypad.
2. Rotate the phone to a landscape orientation and locate the Reset button positioned just below the left soft key (shown below).               3. Carefully inserting a thin blunt object (such as your stylus) into this slot will exit the current screen and cycle power to the phone.

Samsung SCH-i760 reset

Hard reset:

1. Slide open the i760 and expose the QWERTY keypad.
2. Rotate the phone to a landscape orientation and locate both the Reset button and Action key (shown below).This process requires that both buttons be pressed simultaneously to initiate the reset process.

3. Press and hold the Action ( ) key and Reset simultaneously (by using a blunt object such as your stylus) for a few seconds.
4. First release Reset then the Action ( ) key. This action restarts the phone, clears any data stored on the phone, and then cycle power to the phone.
5. Once the phone starts, you must tap the LCD screen using your Stylus to begin the calibration process.

Download full user guide…

Samsung Saga

Instructions for reset options for Verizon Wireless Samsung Saga

Soft reset:

The Reset button allows you to quickly turn off the phone in the event of a program or application error. In this case your Saga™ would appear to “freeze” and become unresponsive.

1. Locate the Reset button positioned just below the Camera/Camcorder key on the right side of the phone.
2. Carefully inserting a thin blunt object (such as your stylus) into this slot will exit the current screen and cycle power to the phone.

Reset button

Hard reset:

You can reset your phone’s settings and clear all data/applications from phone’s internal memory by using the Reset button in conjunction with the Optical Mouse . This action resets your phone to its factory default settings, ends all applications currently running, and wipes all data (pics/video/contacts) from your phone.

Note: Although this action wipes all information and settings from your Saga™, you can circumvent the
deletion of important data by storing it on your removable microSD memory card.

1. Locate both the Reset button and the Optical Mouse (shown below).This process requires the reset button and the Optical Mouse be pressed
simultaneously to initiate the reset process.
2. Press and hold the Optical Mouse and Reset simultaneously (by using a blunt object such as your stylus) for a few seconds.
3. First release Reset then the Optical Mouse . This action restarts the phone, clears any data stored on the phone, and then cycle power to the
phone.
4. The prompt: “Are you sure you want to format?” appears, press the SEND key to format, or END key to cancel.
5. Once the phone starts, you must tap the LCD screen using your Stylus to begin the calibration process.

Note: You should not use your fingertips during the calibration process as this can improperly calibrate your device. Please use the stylus for calibration of your Saga™.
6. Using your Stylus, tap within the crosshairs that appear in the align screen.
7. Follow the on screen tutorials and complete the setup process.

Clearing all Phone Data
Another method of deleting data and applications stored on the phone is to access the Phone Settings screen and use the Clear All Data function. Unlike resetting your phone back to its factory default (which wipes out both data and phone preferences), this feature only clears the data and applications stored within the phone’s internal memory while retaining all previous phone settings and preferences.
Important!: To be certain that your important data (Contacts, videos, pics) and applications are protected from such a deletion process, it is recommended you utilize a removable microSD card as the preferred storage medium.
1. From the Today screen, tap Start located in the upper left corner of the screen.
2. Tap Settings . By default, the Personal tab is highlighted.
3. Tap Phone .
4. Tap the Security tab.
5. Tap the Clear All Data button.
6. If you previously created a password, tap the Password field and enter your Lock Code into the Password field.
7. Tap the OK button to initiate the process.
8. Tap Yes to confirm.

Download full user guide…

Htc Touch PRO

Instructions for reset option for Verizon Wireless HTC Touch PRO

Soft reset:

Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost. To perform a soft reset:

1. Pull out the stylus.

2. Use the stylus tip to press the RESET button located at the bottom of the device.

3. Your device restarts and displays the Home screen.

Hard reset:
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:

This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.

4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Clear Storage
You can also use Clear Storage to reset your device back to factory default settings.

1. On the Home screen, slide to the Settings tab and then tap All Settings.
2. On the System tab, tap Clear

Download full user guide…

Verizon Wireless XV6900

Instructions for reset option for Verizon Wireless SMT5800

Soft reset:

Occasionally, you may need to reset your XV6900. A soft (or normal) reset of your XV6900 clears all active program memory and shuts down all active programs. This can be useful when the device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.
To perform a soft reset
Use the stylus to press the RESET button found at the bottom of your device. Your device restarts and displays the Today screen.

xv6900 reset button

Hard reset:

1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your XV6900.
2. Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:
This operation will deleteall your personal data,and reset all settings tothe manufacturer defaultsettings. Press ENTER torestore manufacturerdefaults, or press Camerabutton to cancel.
3. Release the TALK and END buttons, and then press ENTER on your XV6900.
Warning! Your XV6900 will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.Clear Storage

Another way of clearing the device storage and reset all settings back to factory default settings is to use the Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so make sure to do a backup first.
1. Tap Start > Settings > System tab > Clear Storage.
2. Enter “1234” then tap Yes.

Download full user guide…